Real experience across the health ecosystem
More than 25 years of experience working alongside physicians, healthcare organizations and payers, with a specialized focus since 2023 on wound care solutions, innovation and institutional coordination.
Advanced wound care for Puerto Rico
About us
AOR Medical Solutions of Puerto Rico is the Puerto Rico operating division of AOR Medical Solutions, under the leadership of Américo Ortiz Rivera, Founder and CEO.
Instead of isolated pieces, we build a network where clinical care, education, technology and community talk to each other. The patient stays at the center; their physician stays in charge.
We measure our work by the quality of the process: access to guidance, clarity of the plan, continuity of follow-up, and the satisfaction of the teams we work with. When we have verifiable data from active programs, we will publish it together with its methodology.
Américo Ortiz Rivera
CEO & Founder
- AOR Medical Solutions
- AOR Medical Solutions of Puerto Rico
Message from the founder
“Wound care is, above all, an act of dignity”
“Technology matters. But the patient is the reason.”
For more than 25 years I have worked closely with physicians, healthcare organizations and payers, seeing both the enormous commitment of those who care for our patients and the barriers that still fragment their care.
Since 2023, AOR Medical Solutions has expanded its focus toward solutions for chronic and complex wounds. In 2024 we broadened our vision toward medical technology and institutional collaboration, and in 2025 we began developing AOR HealIQ as part of our commitment to better documented and better coordinated care.
Chronic wounds do not affect the body alone. They can limit mobility, transform family dynamics and reduce a person's independence. That is why our vision for Puerto Rico goes far beyond offering an isolated solution.
AOR Medical Solutions of Puerto Rico exists to connect people, knowledge, technology and institutions around a shared purpose: supporting a more human, organized and timely path of care.
We believe in collaborating with physicians, in strengthening institutions, and in the power of innovation when it is used with responsibility and empathy.
Puerto Rico deserves a model that connects everything we already do well and builds new possibilities for those living with chronic and complex wounds.
Américo Ortiz Rivera
CEO & Founder — AOR Medical Solutions · AOR Medical Solutions of Puerto Rico
Track record
A track record of experience, evolution and innovation
Our story combines more than 25 years of relationships across the health ecosystem with a strategic expansion into wound care solutions, medical technology and institutional collaboration.
More than 25 years
Experience alongside the health ecosystem
An extensive track record working alongside physicians, healthcare organizations and payers, developing professional relationships and practical knowledge of the challenges of access, coordination and health system operations.
2023
Expansion into wound care solutions
AOR Medical Solutions strengthens its focus on solutions for chronic and complex wounds, developing relationships, resources and capabilities aimed at supporting physicians, patients and institutions.
2024
Medical technology and institutional collaboration
Expansion into medical technology, education, implementation and collaboration with healthcare organizations.
2025
AOR HealIQ
Development of AOR HealIQ as a proprietary platform for digital measurement, structured documentation and intelligence applied to wound care.
2026
Consolidation of the AOR ecosystem
Integration of platforms, networks, innovation, institutional coordination and human purpose, together with a stronger operational presence for AOR Medical Solutions in Puerto Rico.
Why AOR
Six reasons that define how we work
Full respect for the treating physician
We never replace or interfere with the physician-patient relationship. We support the plan the physician defines.
Bilingual and culturally close
Communication in Spanish and English, in plain language for patients and families in Puerto Rico.
Technology with purpose
Tools designed to organize and sustain continuity of care, not to add complexity.
Education as the foundation
Every engagement includes teaching: the patient, the caregiver and the clinical team.
Ethics and transparency
No promised outcomes, no inflated metrics, and no misuse of patient information.
Our response
A connected ecosystem around the patient
Instead of isolated pieces, we build a network where clinical care, education, technology and community talk to each other. The patient stays at the center; their physician stays in charge.
Impact and principles
How we measure and how we collaborate
Our approach to impact
We measure our work by the quality of the process: access to guidance, clarity of the plan, continuity of follow-up, and the satisfaction of the teams we work with. When we have verifiable data from active programs, we will publish it together with its methodology.
Collaboration principles
- The treating physician leads the clinical plan; we support it.
- Clear, documented communication in the patient's language.
- Confidentiality and responsible handling of information.
- Education before sales: understand first, decide after.
- Written commitments and realistic expectations.
- Interdisciplinary collaboration and professional respect.
Let's talk about the need in front of you
Whether you are a patient, caregiver, healthcare professional or institutional representative, we can help you identify the next step and connect the appropriate resources.
This service does not handle emergencies. If there is a medical emergency, call 9-1-1.