Loss of independence
Walking, bathing, working or leaving home becomes difficult, and many people stop doing what keeps them active.
AOR MEDICAL SOLUTIONS PUERTO RICO
Transforming wound care in Puerto Rico
We bring together experience, education and technology to support more coordinated, human and timely attention for chronic wounds — alongside the physicians, institutions and families of Puerto Rico.
- More than 25 years of experience working alongside physicians, healthcare organizations and payers
- A specialized focus since 2023 on wound care solutions and innovation
- The treating physician leads clinical decisions; we provide support
- Bilingual service, Spanish and English, focused on Puerto Rico
How can we help you today?
I am a Patient or Caregiver
Clear guidance on caring for a wound and coordinating support.
I am a Healthcare Professional
Professional collaboration, referral coordination, and technological and operational support for complex wound care.
I represent an Institution
Wound care programs for hospitals, clinics, nursing homes, home care and insurers.
The problem
A chronic wound affects far more than the skin
When a wound does not close, the impact reaches mobility, mood, the family and the health system. Recognizing that is the first step to changing it.
Growing clinical risk
A wound without proper management can become infected, spread and lead to hospitalizations or major complications.
Emotional and family burden
Fatigue, isolation and anxiety affect both the patient and the person providing daily care.
Fragmented care
Information scattered across visits, specialists and providers makes follow-up and timely decisions harder.
The encouraging news is that timely evaluation, a plan defined by the treating team, and consistent follow-up can help change the course of care. Our role is to support the coordination, education, and continuity of that process.
The story behind care
Every wound belongs to a human story
Behind every care journey is a person who wants to walk with confidence again, a family looking for answers, and a clinical team that needs clear information to move forward.
Dignity is also protected when no one has to navigate care alone.Explore support for patients and families
Our response
A connected ecosystem around the patient
Instead of isolated pieces, we build a network where clinical care, education, technology and community talk to each other. The patient stays at the center; their physician stays in charge.
Human coordination
Coordination strengthens the work of the treating team
Structured information, clear ownership and respectful communication help every professional contribute from their role without displacing clinical judgment.
A clear pathway
How we connect care
An administrative and educational sequence that supports continuity without replacing clinical evaluation or decision-making.
01
Guidance request or referral02
Administrative confirmation03
Initial conversation without sensitive clinical information04
Identification of coordination needs05
Connection with appropriate resources and owners06
Follow-up on the agreed continuity07
Documented communication with authorized parties
Corporate architecture
The AOR ecosystem that makes this connection possible
An architecture of connected organizations, platforms and initiatives that brings experience, technology, coordination and human purpose where they are needed.
Patient and family · Physician and treating team
One network. One ecosystem. One mission: transform wound care.
Technology ecosystem
Technology in service of healing
Proprietary platforms that organize information, documentation and coordination around the patient journey while keeping the treating team in charge.
Conceptual professional collaboration scene. Features and availability are confirmed according to the platform and implementation.
Proprietary platform · implementation access
AOR HealIQ
AOR HealIQ is the proprietary platform for digital measurement, structured documentation and intelligence applied to wound care, created by Américo Ortiz Rivera and AOR Medical Solutions.
Proprietary network · implementation access
AOR Wound Intelligence Network™
AOR Wound Intelligence Network™ is the proprietary operational intelligence network that helps connect referrals, owners, documentation, tasks and indicators around the patient journey.
Proprietary platform · authorized access
AOR WoundVault™
AOR WoundVault™ is a private workflow, documentation and traceability platform developed for authorized users.
Visual representations are conceptual when indicated. Features, availability, compliance requirements and implementation are confirmed in writing. No platform replaces clinical judgment or an institution's official medical record.
Learn moreFor institutions
Strengthen your wound program without adding more fragmentation
We collaborate with institutions to assess processes, organize care pathways, support training, integrate technology and improve the operational visibility of the program.
Request an institutional conversation
- Clearly defined pathways and owners.
- Better organization of referrals.
- More consistent documentation.
- Education for staff, patients and caregivers.
- Operational indicators to identify opportunities for improvement.
Each collaboration is designed according to the needs, capabilities and requirements of the institution.
Puerto Rico
Education and guidance should reach people where they live
We work to bring clear, culturally relevant conversations closer to older adults, families, professionals and community organizations across Puerto Rico.
Américo Ortiz Rivera
CEO & Founder
- AOR Medical Solutions
- AOR Medical Solutions of Puerto Rico
Message from the founder
“Wound care is, above all, an act of dignity”
“Technology matters. But the patient is the reason.”
For more than 25 years I have worked closely with physicians, healthcare organizations and payers. That experience has helped me understand that a chronic wound does not affect the body alone: it can transform mobility, independence and the life of an entire family.
AOR Medical Solutions of Puerto Rico exists to connect people, knowledge, technology and institutions around more human, organized and timely care.
Américo Ortiz Rivera
CEO & Founder — AOR Medical Solutions · AOR Medical Solutions of Puerto Rico
Read the full messageTrack record
A track record of experience, evolution and innovation
More than 25 years
More than 25 years in the health ecosystem
Development of an extensive career working alongside physicians, healthcare organizations and payers, building professional relationships and practical knowledge about the challenges of access, coordination and operations in the health system.
2023
Wound care solutions
AOR Medical Solutions strengthens its focus on solutions for chronic and complex wounds, developing relationships, resources and capabilities aimed at supporting physicians, patients and institutions.
2024
Technology and institutional collaboration
Expansion of AOR's vision toward medical technology, education and collaboration with healthcare organizations, integrating new solutions to strengthen continuity and efficiency of care.
2025
AOR HealIQ
Development of AOR HealIQ as a proprietary platform for digital measurement, structured documentation and intelligence applied to wound care.
2026
Consolidation of the AOR ecosystem
Integration of platforms, networks, innovation, institutional coordination and human purpose, together with a stronger operational presence for AOR Medical Solutions in Puerto Rico.
25+
years of relationships across the health ecosystem
ES / EN
bilingual support
PR
operational presence in Puerto Rico
Human
coordination with privacy and respect
Let's talk about the need in front of you
Whether you are a patient, caregiver, healthcare professional or institutional representative, we can help you identify the next step and connect the appropriate resources.
This service does not handle emergencies. If there is a medical emergency, call 9-1-1.